We are all scientists
What exactly has RIM actually been prepared for in the last five years? Remember this one, where they thought the iPhone was impossible after Steve Jobs unveiled it?
Check out the older article from Electronista. All the big competitors, like RIM, Microsoft and toerhs, thought Apple was outright lying about the iPhone. They had all convinced themselves that a large touch screen was impossible without destroying battery life. So none of the thought very deeply about it.
That explains why Google seems to have added touch to its Android OS as an afterthought. They suffered from all three of Clarke’s Laws.
A hallmark of an adaptive, resilient company, one that can survive in the 21st century is to be able to recognize Clarke’s laws and utilize them. Obviously RIM could not and looks to fail.