Yesterday was the NCVO Information Conference, focused on how organisations can make best use of recent developments in social media to meet the changing needs and expectations of their audiences. I had the pleasure of presenting with Laura Whitehead (in person) and Beth Kanter (via skype). Our session looked at using social media tools to share information inside your organization, and out:
Could better knowledge sharing and closer communications inside your organisation create stronger relationships, efficiency, insight and effectiveness? In this workshop you will discover how the latest tools for online collaboration and sharing can offer opportunities to improve the way you work. Social Media tools such as wikis, social networking sites like Twitter, FriendFeed, using Tagging and RSS feeds can enable organisations of all sizes to best use and build on its existing collective wisdom and innovation.
Some very nice slide presentations and links regarding the use of social media tools in an organization. Almost everything you need to know to understand how and why these tools help.